The quickest and easiest way to submit a new flight delay claim is through the flight delay checker on the site.
If you are having difficulty with this form or have a particular question you need help with before claiming, then speak with our new claims team by calling the number below.
Call 01625 415 910
Opening Hours for New Claims:
Mon – Fri: 8am-8pm
If you have already registered a claim with us then look out for the email updates we’ll send you about the progress of your case. You can reply to any of those emails with further questions and one of the team will get back to you.
If you need further help with an existing claim enquiry then call us between the following times:
Opening Hours for Existing Claims:
Mon – Fri: 9.30-5.30pm
Sat, Sun: Closed
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