Jet2 Flight Delay Compensation Claims

Need to make a flight delay claim against Jet2 or tried already and not been successful?

If your Jet2 flight was delayed more than three hours in the last six years, then you could be entitled to claim up to 600 Euros per passenger in flight delay compensation under EU law.

Updated on December 13th, 2018

Desmond has the best legal team in the entire country when it comes to flight delay compensation – we should know, we established this area of law in the UK back in 2013.

Our award-winning free flight delay calculator will let you know in seconds if you have a valid claim and how much you are owed – all you need to do is add your flight number and date of travel.

EU Regulation 261 Claims

EU Regulation 261/2004 covers the rights of air passengers when experiencing long delays, cancelled flights, or are denied boarding.

Our Simple Three Steps Claim Process

Check your flight with our free, industry leading calculator.

Our legal team go to work and negotiate with the airline for you.

Your claim is settled and the compensation is paid to you.

The laws are applicable on any flight departing the EU or on a flight arriving into the EU on a European airline. EU261 requires airlines to pay compensation if the flight is delayed for more than three hours on arrival.

The regulation also makes airlines responsible for the wellbeing of passengers while they are being delayed by providing care and assistance.

Has Your Jet2 Claim Been Rejected?

Airlines may reject claims for compensation even when they are eligible for compensation.

The only valid defence an airline has under EU261 for not paying compensation is that of ‘extraordinary circumstances’.

In some cases, Jet2 may choose to defend their position in court. Our parent company Bott and Co, took Jet2 all the way to the Supreme Court and won in the landmark case of Huzar Vs Jet2. The case decided whether airlines must pay compensation for delays caused by technical problems.

Our flight claims calculator will provide an instant, accurate decision on your flight and let you know if you have a legal right to claim compensation.

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We Can Take Over Your Jet2 Claim

If you’ve tried to claim direct with Jet2 and not been successful, then we can still take over your claim.

Get An Instant Decision On Your Flight

Our flight compensation checker is the most accurate on the web. It checks the following instantly.

  • The length of your delay
  • The cause of your delay
  • Legal validity of claim
  • How much you could claim

Check Your Flight

Simply put your flight details into our free flight delay checker and you’ll get an instant decision on whether we can take on your claim with our no-win no-fee no-risk service.

All you’ll need to do then is add the passenger details and we’ll do the rest. We’ll update you by email and pay you electronically so you won’t need to deal with lots of paperwork.

How Much Can I Claim?

Flight delay compensation claims can range from 250 Euros to 600 Euros per passenger depending on the distance of the flight and the length of the delay.

The amounts can vary slightly and be as low as 125 Euros for cancellations if the replacement flight gets you to your final destination close to the original arrival time.

Jet2 Fight Delay Compensation Amounts

Flight DistanceLength Of DelayCompensation Amount
Up to 1,500km3 hours or more€250
1,500km-3,500km3 hours or more€400
Over 3,500km3 hours or more & between 2 EU Member States€400
Over 3,500km3-4 hours€300
Over 3,500km4 hours €600

How To Claim

Some people try and claim directly with the airline first – but we deal with thousands of cases where passengers have come up against a brick wall and needed our help.

If you’ve been refused compensation for any of those reasons, we’ll be happy to take a look at your claim and let you know if it’s one we can recover compensation on.

The quick and simple way to claim flight delay compensation is through our no-win no-fee no-risk service, where you can join the thousands of happy customers that we’ve recovered compensation for.

About Jet2

Jet2 have a base at East Midlands airport which opened in 2008 and have extended their coverage to include Birmingham and London Stansted airports, increasing their passenger numbers to over nine million in 2017.

Jet2 is the fourth biggest scheduled airline in the UK and has 84 aircraft which includes the Boeing 737 and Boeing 757.

Destination information

Jet2 operates flights across Europe with 58 different destinations, mostly to Spain, France, and the Mediterranean.

The largest base is in Manchester with eight further bases across the UK plus overseas bases at Alicante and Palma, Mallorca.

The most popular Spanish destinations include Alicante, Almeria, Barcelona, Fuerteventura, Ibiza, Gran Canaria, Malaga, Minorca, Murcia, Lanzarote, Palma de Mallorca, Tenerife, and Girona.

Other favourite routes include Nice and Paris in France, Bodrum, Dalaman and Antalya in Turkey, and Zante, Rhodes, Corfu, Kos, Thessaloniki, Crete, Halkidiki, Kefalonia, and Zante in Greece.

Jet2 Punctuality data

Jet2 had a 71% punctuality record in 2016 which is slightly below the average of 74% but not too bad compared to some airlines.

They do still experience long delays, as all airlines do from time to time.

Online check in

When flying with Jet2 you can check in up to 28 days before departure and as little as 5 hours before the flight is due to leave. Checking in online can help avoid queues at the airport and make your travel less stressful.

Jet2 Customer service

You can visit their online support and FAQ section of the website. Jet2 also provide some limited policy information on delays and cancellations.

Jet2 Cancellation policy

According to the Jet2 cancellation policy if you cancel less than 14 days before you are due to depart, you will not be entitled to any refund. If you cancel more with more than 70 days’ notice, then you will just lose your deposit payment.

Jet2 Lost Baggage

If you are unfortunate enough to experience lost baggage on Jet2 flight then you should notify the ground handling staff at your arrival airport and complete a Property Irregularity Report (PIR).

The ground crew will attempt to locate your bags for 5 days at which point Central Baggage Services will take over the responsibility of looking for your baggage.