British Airways Delayed Flight Compensation Claims

If your British Airways flight is delayed or cancelled and it was not because of ‘extraordinary circumstances’, you could be entitled to compensation of up to 600 Euros per passenger.

Updated on December 13th, 2018


Our legal team has won millions in flight delay compensation for over 141,000 passengers including against British Airways.

If you want to make a claim or find out if you have a valid delay claim, simply enter the details of your flight into our flight delay checker and get an instant calculation on how much you are entitled to.

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British Airways & EU Regulation 261/2004

EU Regulation 261/2004 came into effect in 2005 and protects the rights of passengers whose flights have been delayed or cancelled.

Under EU Regulation 261/2004, you are entitled to flight delay or flight cancellation compensation as long as your flight was taking off from an EU country or landing at an EU airport and with an EU airline.

BA Flights Covered By EU Reg 261

Departing FromArriving ToCan I Claim?
Airport inside EUAirport inside EUYes (Claimable for any airline)
Airport inside EUAirport outside EUYes (Claimable for any airline)
Airport outside EUAirport inside EUYes (If on an EU based airline)
Airport outside EUAirport outside EUNo

How much compensation can I claim for a cancelled or delayed British Airways flight?

How much you can claim depends on the circumstances around your delay or cancellation.

158,000claims settled
£54m compensation recovered
93%success rate in court
100%No win no fee

If your flight was delayed or cancelled because of an extraordinary circumstance, then you won’t be able to claim anything.

However, if your flight was delayed or cancelled due to circumstances that were within the airline’s control or simply not out of the ordinary then you could claim as much as 600 Euros per passenger in compensation.

You must have been delayed arriving at your destination by more than three hours.

How much you’re entitled to depends on the distance of your flight:

BA Fight Delay Compensation Amounts

Flight DistanceLength Of DelayCompensation Amount
Up to 1,500km3 hours or more€250
1,500km-3,500km3 hours or more€400
Over 3,500km3 hours or more & between 2 EU Member States€400
Over 3,500km3-4 hours€300
Over 3,500km4 hours €600

Get An Instant Decision On Your Flight

Our flight compensation checker is the most accurate on the web. It checks the following instantly.

  • The length of your delay
  • The cause of your delay
  • Legal validity of claim
  • How much you could claim

Check Your Flight

Compensation amounts are fixed and depend on distance, so it doesn’t matter if you were delayed by four hours or sixteen, you’ll still be awarded the same amount.

How To Make A Claim Against BA

If you would like to make a claim for flight delay or flight cancellation compensation through us, please put you British Airways flight number and date in our calculator.

Our calculator will tell you instantly if you’re owed compensation for your delay or cancellation. You can then choose to submit your claim to us to pursue with British Airways.

We’ll deal with everything on your behalf and send you the money when we’ve successfully completed your claim.

If we don’t win your case, you won’t have to pay anything, even if we’ve taken your case to court.

Can You Take Over My British Airways Compensation Claim?

If you have already contacted the airline and been told that you can’t make a claim for compensation for your delayed or cancelled flight, it’s a good idea to get a second opinion.

Every year, we help thousands of people who have been told that they can’t make a claim to get the compensation that they’re entitled to under EU Regulation 261/2004.

Backed by the UK’s biggest law firm for flight compensation, we’ve successfully handled over 158,000 cases recovering over £54m.

With the leading success rates in the industry, we’re experts in negotiating with the airlines, handling all negotiation and communication on your behalf.

Claiming Yourself

Claiming directly can be time consuming and stressful. Airlines may choose to ignore your claims or say you don’t have a eligible claim when you do.

Save time and money over issuing against airlines yourself and choose us to handle the claim on your behalf.

What Are Extraordinary Circumstances

EU Regulation 261/2004 states that airlines must pay passengers compensation if their flight is delayed by three hours or more, unless that delay was due to an ‘extraordinary circumstance’ which could include one of the following:

  • Wholly exceptional or ‘freak’ weather
  • Political or civil unrest
  • A strike affecting the airport or air traffic control
  • A hidden manufacturing default
  • Terrorism or sabotage

Because these extraordinary circumstances are the only way an airline can avoid paying a lot of compensation, they’ll often try and tell passengers that a delay or cancellation was caused by an extraordinary circumstance when it wasn’t.

If you’ve been told that you are not entitled to compensation for your delayed or cancelled British Airways flight, it is always best to check. You can do that using our claims calculator.

British Airways Airline Information

British Airways formed in 1974 and is a subsidiary of the International Airline Group. They operate one of the largest fleets in the world with fourteen different types of aircraft, including a Boeing 777-300, as well as the multi-storied Airbus 380-800.

British Airways fly across all six inhabited continents, and they’re one of the few airlines to do so. Their head office is in Harmondsworth in the UK. Out of their base in London Heathrow, they fly to 200 destinations across 75 countries.


Last year British Airways were the 10th most punctual airline according to official statistics, but 3.1% of their flights were reported as over an hour delayed to their destination airports.

Customer services

British Airways have an extensive contact us section on their website, as well as information relating to EU Regulation 261 enquiries.

Cancellations policy

If you made your booking directly with British Airways, you can cancel within 24 hours and get a full refund. Other booking cancellations need to be made through the ‘Manage My booking’ section of the British Airways website. Whether or not you are entitled to a refund and how much you are entitled to will depend on the type of ticket you have.

British Airlines Check-In

If you want to check-in early with British Airlines, you need to do it in the 24 hours before you fly using the British Airways app or their website. You’ll need your booking reference and name.

Lost baggage

The British Airways website has a dedicated lost luggage section. You can report and track your lost luggage, make a claim for checked baggage problems, and find property you have misplaced on an aircraft or in an airport.